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Privacy Policy
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ChromaFan (“ChromaFan,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our website, products, services, applications, hardware devices, and any related digital content (collectively, the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.
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1. Information We Collect
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1.1. Information You Provide to Us
- Support inquiries: content of messages you send to our support team.
- Marketing interactions: responses to surveys, sign-ups, participation in promotions.
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1.2. Device & Usage Information
We automatically collect:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Access times
- Pages viewed and navigation patterns
- Interactions with ChromaFan hardware (configuration data, diagnostic logs)
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1.3. Cookies & Tracking Technologies
We use cookies and similar technologies for:
- Secure sessions
- Usage analytics
- Personalization
- Performance improvement
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1.4. Information from Third Parties
We may receive data from:
- Payment processors
- Business partners
- Social media platforms (if connected)
- Analytics services
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2. How We Use Your Information
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- Provide, operate, and improve the Services
- Process transactions and confirmations
- Authenticate users
- Customer support
- Send updates and marketing communications (opt-out available)
- Display analytics
- Comply with legal obligations
- We never sell personal information.
3. How We Share Your Information
3.1. Service Providers
Trusted vendors for:
- Payments
- Hosting
- Cloud storage
- Analytics
- Email delivery
- Logistics
3.2. Legal Requirements
If required by law, court order, or government request.
3.3. Business Transfers
In the event of mergers, acquisitions, or asset sales.
4. Data Retention
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We retain data as long as needed for:
- Service delivery
- Legal compliance
- Dispute resolution
- Agreement enforcement
5. Your Rights & Choices
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Depending on jurisdiction:
- Access your data
- Correct inaccurate data
- Delete data
- Opt out of marketing
- Request copies (portability)
- Restrict/ object to certain use
6. Children’s Privacy
We do not knowingly collect information from children under 13.
7. Data Security
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Measures include:
- Encryption in transit
- Secure servers
- Access controls
- Be aware no method is 100% secure.
8. International Data Transfers
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Your data may be processed in other countries with appropriate safeguards.
9. Third-Party Links
We are not responsible for third-party privacy practices.
10. Changes to This Privacy Policy
Updates will be posted with a new date. Continued use indicates acceptance.
11. Contact Us
Effective Date
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CHROMAFAN LLC Privacy Policy is effective as of November 28, 2025
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